For our Swim Leggings, Rash Guards and other swimwear garments, we work with an on-demand order fulfillment company with facilities worldwide. So your order will be shipped from the closest fulfilment facility to you.

For our Down Puffer Vests and Jackets, our fulfillment company is located in China.

Before getting in touch with us, please help us out by doing the following:

• Check your shipping confirmation email for any mistakes in the delivery address
• Ask your local post office if they have your package
• Stop by your neighbors in case the courier left the package with them

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at team@splashd.co with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

For all US orders, our Swim Collection is manufactured and shipped from Mexico and therefore may not incur additional US import tariffs. Our Down Puffy Vests and Puffy Jackets are manufactured and shipped from China and may attract import tariffs, customs duties, taxes, or brokerage fees upon arrival. Any such charges are solely the responsibility of the customer. Splash’d® does not cover or reimburse customs charges, import duties, tariffs, taxes, or any related fees imposed by the destination country.

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at team@splashd.co

If delivery has been attempted and your parcel remains unclaimed or undeliverable, it will be returned to us. Any re-shipment will require an additional shipping fee to be paid before the order can be sent again.

Please note that if multiple delivery attempts are unsuccessful, no refund will be issued for the order.

If a shipping carrier is unable to deliver your order due to an incorrect, incomplete, or illegible address, it’ll be returned to us and an additional shipment fee will be required to re-ship to the correct address. We will reach out to you to confirm the correct shipping address.

We have a three-step quality control process. However, in rare cases, mislabeled items might slip through or get damaged in transit. We will provide a replacement in these situations, please reach out to us at team@splashd.co. Please keep records - photos of the damage to the packaging and to any contents. 
Damaged or mislabelled parcels must be reported within 7 days of receipt and contact must be made with our team to authorise a replacement or return.

All of Splash'd shipping methods have tracking, although the accuracy may differ for some carriers that we use. If it’s past the estimated delivery date and you still haven't received your order, the package might be lost in transit. In these cases, please reach out to our team at team@splashd.co and we will followup with the courier. If the parcel is deemed Lost In Transit by the courier then we will organise a replacement for you. 
If the parcel has been shown as 'Delivered' by the courier and a Proof of Delivery is supplied, we do not offer a replacement in these cases. If this has occurred, please check with neighbors and your local post office.

If you mistakingly get sent the wrong item, we’re very sorry for the mix-up! Please send us photos to team@splashd.co of the incorrect item and a description, and we’ll process a replacement for you as soon as possible. Please make sure that you contact us within 7 days of receiving the incorrect item.

Splashd provides estimated shipping times, but delays can occur due to high order volumes, customs processing, or carrier issues. If a delay is outside the expected timeframe, please reach out to team@splashd.co when it is over 7 days past the estimated time frame and we will followup with the courier.

Why might my order take longer during Chinese New Year?

Our puffy vests and puffy jackets are produced in China, where Chinese New Year (also known as Spring Festival) is the most important holiday of the year. During this period, factories, warehouses, and shipping carriers across China close so workers can return home to be with their families — much like Christmas in Western countries.

What this means for your order:

• Production typically slows down 1–2 weeks before the holiday as workers begin travelling home.
• Factories are fully closed for around 1–2 weeks during the holiday itself.
• Operations gradually ramp back up over the following 2–3 weeks as staff return.

Key dates for 2027:

• Chinese New Year falls on 6th February 2027.
• Expect production delays from approximately early February to early March 2027.
• Orders placed during this window may take an additional 2–4 weeks beyond our usual shipping times.

Our recommendation: If you'd like your puffy vest or jacket before the slowdown, please order by mid January 2027. Otherwise, please allow extra time for delivery — we'll keep your order moving the moment our makers return to work.

Thank you for supporting Splash'd and for your patience during this special cultural holiday.

As all our pieces are made to order, we're unable to accept returns or exchanges for change of mind, incorrect size selection, or wrong colour choice. Please check our size guides carefully before ordering — we're always happy to help with sizing questions at team@splashd.co.

What if my item is defective or damaged?

We've got you covered. For any item that arrives defective, damaged in transit, mislabelled, or incorrect, you can choose between a full refund or a free replacement. Email us at team@splashd.co within 7 days of receiving your order with:

• Your order number
• A description of the issue
• Clear photos of the defect or damage (and packaging if relevant)

We cover all return shipping costs for defective or incorrect items.

For Swim Leggings, Rash Guards, Bikinis, and Swim Shorts, you can cancel within 24 hours of ordering — just email us straight away.

For Down Puffer Vests and Jackets, cancellations are not possible once your order is placed, as production begins immediately. Please double-check size, colour, and shipping address before completing your purchase.

Once your refund is approved, it's processed back to your original payment method. Allow 5–10 business days for the funds to appear, depending on your bank.

Browse our collections, select the print and product you love, choose your size and click Add to Cart. When you’re ready, head to checkout and follow the prompts. It’s that simple.

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as express checkout options including Apple Pay, Google Pay, and Shop Pay. All payments are processed securely.

Our store displays prices in your local currency where possible, but all transactions are processed in USD. Your card or payment provider will handle the conversion at their current exchange rate.

Yes. All payments are processed through Shopify's PCI-DSS compliant payment infrastructure with full SSL encryption. We never see or store your full card details.

Check your spam or junk folder first — confirmation emails occasionally end up there. If it’s not there either, contact us at team@splashd.co with your name and the email address you used at checkout and we’ll sort it out for you.

Yes — every Splash’d piece is made to order, one at a time, specifically for you. This means there is no excess stock, no waste, and no two journeys are quite the same. It also means your piece is genuinely made for you rather than pulled from a shelf. We think that’s worth the extra few days’ wait.

Possibly — it depends on the product and timing:

• Swim Leggings, Rash Guards, Bikinis, Swim Shorts: Email us within 2 hours and we'll do our best to make changes before production starts.
• Puffer Vests and Jackets: Unfortunately, no — production begins immediately, so size, colour, and shipping address can't be changed once ordered.

Always best to email team@splashd.co as soon as possible and cancellations cannot always be guaranteed.

Yes — sign up to our newsletter and receive 10% off your first order with a supplied code. We also share exclusive offers and new collection previews to subscribers throughout the year.

Absolutely. Just enter your gift recipient's shipping address at checkout. Note that we don't currently include physical gift receipts in our packaging, but you're welcome to email us at team@splashd.co if you'd like us to leave pricing off any documentation.

Each product page has a dedicated size chart and body measurement guide right above the Add to Cart button. We strongly recommend measuring yourself rather than going by your usual size — fit can vary across our different garment types.

Standalone size guides are also available:

• Rash Guard Size Chart
• Cropped Rash Guard Size Chart
• Swim Leggings, Capri & Shorts Size Guide
• Outerwear (Puffer Vests & Jackets & Hoodies) Size Charts

Our rash guards are designed with a fitted, slim silhouette that's true to size. The four-way stretch fabric moves with you and sits smoothly under a wetsuit or wears beautifully on its own. If you prefer a little more ease across the shoulders, bust, or sleeve length, consider sizing up — but don't go too far, as the water will loosen the fabric slightly.
Please note that the Cropped Rash Guard is more fitted than the Full Length Rash Guard.

Our swim bottoms are true to size and designed for a fitted, contouring fit that stays put through swimming, paddling, and movement. Use the size guide and follow your usual activewear size. If you're between sizes, size up for comfort.

Our bikini tops and bottoms do run a little larger but are fully adjustable with neck, back and hip strings. The fabric has four-way stretch, so it'll mould to you without feeling tight. Check the size guide and follow your regular swimwear size.

Our puffer vests and jackets have a relaxed, slightly boxy, unisex fit designed for layering. A few things to know:

• The fit around the Hips can be a little snug for some, please check our size guides closely
• If you love an oversized, relaxed layer, stick to your usual size or size up

Definitely check the Outerwear Size Chart before ordering, as the sizing differs from our swimwear.

Because everything is made to order, we can't exchange items for sizing reasons — which is why we encourage thorough measuring before ordering. If you're unsure between sizes, email us at team@splashd.co with your measurements and we'll help you choose.

A rash guard (also known as a rashie or rash vest) is a stretch swim top originally designed to protect surfers from board rash. Today, they're worn for sun protection, warmth in cool water, and to prevent skin irritation during swimming, surfing, paddling, and other water sports.

Yes — our rash guards are rated UPF 50+, blocking 98% of harmful UV rays. They're a great addition to your sun safety routine, but please note they're not a substitute for sunscreen on exposed skin. Always apply sunscreen to your face, neck, and any areas not covered by the rash guard.

Rash guards provide a physical barrier that can reduce the risk of stings on covered areas, but they don't guarantee complete protection — particularly against species like box jellyfish. Be cautious in waters known to have stingers, and consider additional protection where needed.

A rash guard adds protection, comfort, and performance to your time outdoors:

• Sun protection — UPF 50+ shields your skin from UV damage
• Skin protection — prevents chafing and irritation from boards, sand, or wetsuits
• Warmth — provides a little extra insulation in cooler water
• Reduced drag — sleeker than a t-shirt when swimming or paddling
• Confidence — extra coverage means more time outdoors without worry

Our rash guards are made from a soft-touch polyester–elastane blend with four-way stretch, quick-dry performance, and moisture-wicking properties. Specifically:

• US production: 75% recycled polyester, 25% elastane
• EU production: 82% polyester, 18% elastane

Both have flat seams and coverstitching for comfortable, chafe-free wear.

The main difference is length — our cropped rash guards sit higher on the waist for a different look and feel, while our standard rash guards have a slightly longer body for extra coverage at the hips. Both offer UPF 50+ protection and the same fabric performance. Choose based on how you like your swim tops to sit.

Our swimwear collection includes:

• Swim Leggings — full-length, perfect for paddling, surfing, and active swims
• Capri Swim Leggings — calf-length, ideal for milder weather and mixed-use wear
• Swim Shorts — shorter cut for casual swims and beach days
• Bikini Tops & Bottoms — string and supportive styles in our signature prints

The same high-performance polyester–elastane blend as our rash guards, with four-way stretch, quick-dry performance, and built-in UV protection. The fabric is designed to hold its shape, resist chlorine and salt, and recover wash after wash.

Absolutely — that's part of the beauty of them. Our swim leggings transition easily from ocean to coastal walk to yoga session. The fabric dries quickly, so you can go from swim to land without a wardrobe change.

Like our other swim pieces, our bikinis use UV-protective fabric, but they offer protection only to the areas they cover. Always apply sunscreen to exposed skin.

Both. Every piece is built with technical performance fabric — four-way stretch, quick-dry, UV-protective, and chlorine-resistant — and finished with our hand-painted, archive-inspired prints. Function and beauty, no compromises.

Our puffer vests and jackets are insulated with 90% responsibly sourced duck down and 10% feather, with a 100% polyester shell and lining. The down is never live-plucked or force-fed — ethical sourcing matters to us.

Down has one of the best warmth-to-weight ratios of any insulation, so our vests and jackets deliver serious warmth without bulk. They're ideal for crisp mornings, golden-hour chills, layering over swimwear after an ocean dip, and cooler outdoor adventures.

They're wind-resistant, not waterproof. The durable outer shell shields you from breezes and light moisture, but down insulation loses its loft when soaked — so we recommend keeping them out of heavy rain or extended exposure to wet conditions.

Double zipper closure — two-way zip for styling flexibility

Cosy lined side pockets — for hands or small essentials

Anti-drill shell — keeps the down evenly distributed wash after wash

Wind-resistant outer fabric

Lightweight, featherlight feel despite the warmth

Down requires careful washing — see Section 8 (Product Care) for full instructions. The short version: wash sparingly, use a down-specific detergent, never wring, and dry thoroughly with dryer balls to restore the loft.

Our puffer vests and jackets are made by our specialist manufacturing partner in China, which involves longer production and shipping times than our swimwear (which has worldwide fulfilment hubs). Please allow approximately 12 days for production plus 8–15 business days for shipping.

Unfortunately, no. Production begins immediately, so puffer orders cannot be cancelled once placed. Please double-check size, colour, and shipping address before completing your purchase.

A little care goes a long way:

• Rinse in fresh water after every swim to remove salt, chlorine, and sunscreen
• Don't leave wet pieces bunched up — hang or lay flat to dry promptly
• Machine wash cold or warm with similar colours, using a gentle detergent
• No bleach, no fabric softener, no dry cleaning, no tumble drying
• Avoid rough surfaces like concrete, rough rocks, or pool edges that can snag fibres
• Turn inside out and fasten zips before washing to prevent pilling

Heat damages the elastane in our fabric, which causes the stretch to break down faster. Always air-dry your pieces out of direct sunlight to preserve elasticity, colour, and print vibrancy.

A few simple steps make a big difference:

• Wash similar fabrics together (don't mix swimwear with denim or towels)
• Turn garments inside out before washing
• Fasten any zips, hooks, or buttons before they hit the wash
• Avoid rough surfaces and abrasive contact - including Surfboards, coral or other surfaces that can pull at the delicate yarns

Down needs gentle treatment. Key steps:

Before washing:

• Close all zippers and turn the vest inside out
• Check pockets and repair any rips or holes first
• Wash sparingly — frequent washing breaks down the insulation. Spot-clean stains where possible.

Hand washing (recommended):

Use a non-detergent soap, rinse thoroughly, lay flat on a towel and roll the excess water out. Never wring or twist — it damages the down.

Machine washing:

• Cold (30°C max), gentle cycle
• Use a down-specific detergent only
• No fabric softener, bleach, or harsh detergents
• Wash on its own or with similar lightweight gear

Drying is the most important step for restoring the loft.

Tumble drying:
On low heat with dryer balls or 2–3 clean tennis balls. The agitation breaks down clumps and helps the down regain its loft. Continue until completely dry and the clumps are gone. Check frequently to avoid overheating.

Air drying:
Lay flat on a clean towel in a well-ventilated, sunny area. Turn every few hours and gently shake to redistribute the down. Allow up to 48 hours to fully dry before storing.

Swimwear and rash guards: Wash, dry completely, and store flat or loosely folded in a drawer (avoid hanging long-term, as it can stretch the fabric)

Puffer vests and jackets: Store loosely — never compressed for long periods, as this damages the down's loft. A breathable garment bag works well

Every time you shop with us, you earn points that turn into store credit toward your next piece. You'll also earn points for things like joining the program, your birthday, leaving reviews, and referring friends. Every 100 points equals $1 off your next order.

Create an account at checkout or sign up via the rewards page. You'll automatically be enrolled and we'll add 500 points ($5 in store credit) to your account as a hello.

Nope — Splash'd Rewards is free for everyone with a Splash'd account.

Log in to your account, or click the rewards widget in the bottom corner of any page on splashd.co. You'll see your balance, recent activity, and ways to earn more.

There are five ways to earn:

• Make a purchase — 2 points for every $1 you spend
• Sign up for Splash'd Rewards — 500 points ($5)
• Celebrate your birthday — 500 points ($5)
• Leave a review — 200 points ($2) per review
• Refer a friend — 1,000 points ($10) when they place their first order

Most points appear instantly. Points from purchases are added once your order is placed. Birthday points arrive on your special day. Referral points land when your friend completes their first order.

Yes — you earn points on whatever you spend, whether the order is at full price or discounted.

Points are earned on the product value of your order — not on shipping or tax.

Make sure you were logged into your Splash'd account when you placed the order. If you checked out as a guest, the order won't be linked to a points account. Email us at team@splashd.co if you think something's missed and we'll sort it.

When you have at least 100 points, you can redeem them for store credit at checkout. Every 100 points = $1 off your order. You choose how much to apply.

Your store credit can be applied at checkout alongside most things, but not always alongside a discount code. The checkout will let you know what works together.

Not currently — your points convert to store credit you can apply to any order.

Yes. Points expire 12 months after you earn them. We'll send you a reminder before they're set to expire so you don't lose anything.

Discount codes generated from your points are single-use and expire 30 days after they're created. If your code isn't working, check the expiry date, or generate a fresh one from your account.

When you refer a friend who places their first Splash'd order, you'll earn 1,000 points ($10 in store credit). Your friend gets 15% off their first piece. Everyone wins.

Log in to your account or open the rewards widget on splashd.co. You'll find your unique link there along with options to share via email, Facebook or WhatsApp.

No — refer as many friends as you'd like. You earn 1,000 points ($10) every single time a friend places their first order.

Your points are added to your account as soon as your friend completes their first order.

No — referrals are only valid for genuinely new customers who haven't ordered from Splash'd before. The system will flag self-referrals.

Most likely your friend hasn't completed their first order yet, or they paid with a different email than the one they signed up with. If you think there's an error, email team@splashd.co and we'll investigate.

Add your birthday to your Splash'd account. On your birthday, we'll automatically add 500 points ($5 in store credit) to your account. Use it within 30 days.

Log in to your account and look for the birthday field in your profile settings. If you can't find it, email us at team@splashd.co and we'll add it for you.

Sadly not — birthday rewards only fire on the actual day. But you'll get one next year.

After your order is delivered, you'll receive an email asking for a review. Submit it and we'll automatically add 200 points ($2 in store credit) to your account. One reward per order.

After your order is delivered, you'll receive an email asking for a review. Submit it and we'll automatically add 200 points ($2 in store credit) to your account. One reward per order.

Not currently — you earn 200 points for any review, whether text, photo or video. We genuinely love seeing your photos though.

Reviews are sometimes moderated before being published — once they're approved and live on the product page, your points are added. This usually happens within 24 hours.

Click "Login" by clicking on the user icon in the top right hand corner of splashd.co and use the "Forgot password" link. We'll send you a reset email.

Email us at team@splashd.co with your account email and a description of what's off, and we'll look into it for you.

Points are tied to your individual account and can't be transferred between accounts.

We don't currently offer returns or refunds on our made-to-order pieces, so points earned from orders stay yours.
Unless your item if faulty or Lost In Transit, then points will be deducted from your balance.

Splash'd is a vintage-inspired activewear brand creating rash guards, swim leggings, capris, swim shorts, bikinis, and down puffer vests and jackets. Every piece pairs technical performance fabrics with hand-painted prints sourced from historical archives, illuminated manuscripts, and forgotten textiles.

Our pieces are produced by trusted manufacturing partners around the world:

• Swim Leggings, Rash Guards, Bikinis, and Swim Shorts are made on demand in our partners' worldwide facilities (typically the US, Latvia, or Mexico depending on your delivery region)
• Down Puffer Vests and Jackets are made by our specialist partner in China

This global network lets us reduce shipping distances where possible and produce only what's ordered.

We try our best. Every piece is made to order, which means no excess inventory, no warehouses full of unsold stock, and significantly less waste than traditional fashion. We use recycled polyester in our US-produced rash guards, and our down is responsibly sourced (never live-plucked or force-fed). We're always working to do better.

Each print begins as a piece of art — unearthed from history, nature, or forgotten archives. We've drawn from 18th-century Indian Palampore textiles, 16th-century Flemish illuminated manuscripts, botanical illustrations, and decorative art collections from around the world. Every design has a story, which you can read on each product page.

We release new collections throughout the year as we discover extraordinary new archive prints worth sharing. The best way to be the first to know about new releases is to sign up to our newsletter — subscribers get early access before new collections are announced publicly.

We love hearing from our community about what they’d love to see. While we can’t guarantee we’ll be able to produce every request, we do take customer feedback seriously when deciding which prints and products to develop next. Reach out to us at team@splashd.co or send us a message on Instagram @get_splashd

Yes. While the original artworks we draw from are historical and in the public domain, each Splash’d print is uniquely curated, selected, adapted and colour-balanced by us. You won’t find most of our prints on other brands or platforms. Every piece is exclusively Splash’d.

Splash'd is operated by Mother + Muse Pty Ltd, an Australian company based in Victoria, Australia. We ship worldwide.

We'd love to hear from you. Email us at team@splashd.co, or follow us on Instagram, TikTok, and Facebook (@get_splashd and @splashd) for new releases, behind-the-scenes glimpses, and customer stories.

Have a wander through The Journal — our blog covers product guides, styling ideas, the stories behind our prints, and tips for living an outdoor life.